**IMPORTANT NEWS**

New Online Banking System Effective March 21, 2024

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GSA-FCU

Privacy_Policy
FACTS WHAT DOES GSA Federal CREDIT UNION DO
WITH YOUR PERSONAL INFORMATION?
Why? Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What? The types of personal information we collect and share depend on the product or service you have with us. This information can include:
  • Social Security number and income
  • Account balances and payment history
  • Creditworthiness and credit history
How All financial companies need to share members’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their members’ personal information; the reasons GSA FBU chooses to share; and whether you can limit this sharing
Reasons we can share your personal information Does GSA FCU share? Can you limit this sharing?
For our everyday business purposes – such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus Yes No
For our marketing purposes – to offer our products and services to you Yes No
For joint marketing with other financial companies Yes No
For our affiliates’ everyday business purposes – information about your transactions and experiences No No
For our affiliates’ everyday business purposes – information about your creditworthiness No No
For nonaffiliates to market to you No No
For questions email gsafcu@gsa.gov
Who we are
Who is providing this notice? GSA Federal Credit Union
What we do
How does GSA Federal Credit Union protect my personal information? To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
We maintain physical, electronic, and procedural safeguards that comply with federal regulations to guard your non-public personal information.
How does GSA Federal Credit Union collect my personal information? We collect your personal information, for example, when you
  • Open an account or deposit money
  • Pay your bills or apply for a loan
  • Use your credit or debit card
We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.
Why can't I limit all sharing? Federal law gives you the right to limit only
  • sharing for affiliates’ everyday business purposes – information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for nonaffiliates to market to you
State laws and individual companies may give you additional rights to limit sharing.
Definitions
Affiliates Companies related by common ownership or control. They can be financial and nonfinancial companies.
  • We will partner only with businesses that follow strict confidentiality requirements.
Nonaffiliates Companies not related by common ownership or control. They can be financial and nonfinancial companies.
  • We may disclose non-public personal information about our members and former members to non-affiliated third parties as permitted by law.
Joint marketing A formal agreement between nonaffiliated financial companies that together market financial products or services to you.
  • We have a contractual relationship that prohibits the third party from disclosing or using the information of our agreement.
Other important information

We restrict access to non-public personal information about you to: employees and volunteers who need to know that information to provide products or services to you; our attorneys, accountants, and auditors on a need-to-know basis; government authorities to comply with federal, state, or local laws, rules and other applicable legal requirements; consumer reporting agencies in accordance with the Fair Credit Reporting Act. Our credit union is committed to making financial products and services available that will enable you to meet your financial needs and reach your financial goals while at the same time protecting your personal information and using it in a manner consistent with your expectations.
Protecting your personal information is a high priority for everyone associated with our credit union!

equal-housing

We do business in accordance with the Federal Fair Housing Law and the Equal Credit Opportunity Act.

ncua

Your savings federally insured to at least $250,000 and backed by the full faith and credit of the United States Government Agency.
National Credit Union Administration, a U.S. Government Agency.

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Loans: 202-876-2121 • Fax: 202-208-4023 • Member Services: 202-876-2121 (M-F)

Lost/Stolen Debit Card: 800-554-8969 • Lost/Stolen Credit Card: 800-237-6211

Routing Number: 254074662
GSA FCU, P.O. Box 27559, Washington, D.C. 20038-7559

THIRD PARTY SITE DISCLAIMER - By accessing the noted link you will be leaving the GSA Federal Credit Union website and entering a website hosted by another party. Please be advised that you will no longer be subject to, or under the protection of, the privacy and security policies of the GSA Federal Credit Union website. We encourage you to read and evaluate the privacy and security policies of the site you are entering, which may be different than those of GSA Federal Credit Union.
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IMPORTANT – New Online Banking LOGON Instructions

To log in to the NEW online banking website for the first time, please use the following:

  • Login ID is set to your existing Logon ID.
  • Login ID must be at least (6) digits/characters long. If the logon ID is less than 6 digits long, members must enter the appropriate # of leading zeros to make a minimum of 6 digits/characters to use as their Logon ID.

  • Example:
    The logon ID 12345 should be entered 012345.
    The logon ID of Fall should be 00Fall.

  • Security Code/Password is the last 4-digits of the primary SSN until it is reset.
  • If you are having issues with logon, please call us at 202-876-2121. After hours help is available at 833-679-3243 for logon support between 7:00 am - 8:00 pm. Please note, this call center is located in the Philippines and has been vetted by our core processor.